Ordering Information

Ordering, shipping, and promotion detail for the PHB website.

Can I update my order?

You are welcome to contact us at [email protected] during business hours on the day you’ve placed the order, and if it has not already been fulfilled, our team will do what we can to assist you in editing your order.

What is your Shipping Policy?

We offer Standard Shipping in the United States. Our Standard shipping is $8.99 on orders under $50 with a 3-5 business day shipping time and 1-3 business day processing time. Orders over $50 (including discounts and promotions) will ship free with S

Do you ship internationally?

Our site is not set up for international orders. Please contact us at [email protected] to discuss international orders. The cost of international freight, taxes and duties will be added to orders.

Current Promotion Terms & Conditions

20% off Variety Pack Gift Subscriptions through December 31st, 2022. Add the 3-Month Gift Subscription products to your cart and enter the gift recipient's address in the Shipping Address section at checkout for them to receive three months of delive

What is your ReCharge Subscription policy?

"Planting Hope Brands" provides a subscription service. By subscribing to our service, you have confirmed that you accept our Terms of Service. Your subscription will automatically renew on a recurring basis, at which time your credit card will be ch

What is your Refund policy?

We can not accept returns due to the perishable nature of the food products.If you purchase any Planting Hope Brands products via https://plantinghopebrands.com/ and the product arrives damaged, please contact us with pictures attached of the damaged

Do you have Foodservice or Wholesale options available?

We currently offer the RightRice Original in the 5lb foodservice bag here. For other foodservice or wholesale inquiries, please check out our storefronts on Faire or email us at [email protected]. Hope and Sesame Faire:. RightRice Fair

Where is my order?

Your order’s tracking information is sent via email when your order ships. If you have not received your tracking information by email within five business days, please get in touch with us at [email protected].